Help Desk

Help Desk

The NCS Campus Help Desk offers IT support assistance to Faculty, Staff, and Students in a wide range of computer-related issues. Support is available via phone, web, email, or in person.

Our mission is to provide a single point of contact for support, training, and guidance in the use of Information Technology to the Rutgers Newark community. Our goal is to provide service excellence while maintaining the highest level of integrity and professionalism.

Note:  Passwords may be changed at the Help Desk, Monday through Friday, 9:00am - 5:00pm

The Help Desk is open 8:00am - 6:30pm, Monday - Thursday and 8:00am - 5:00pm Friday.

Location: Hill Hall, Room 109
Phone: (973) 353-5083
Email: help@newark.rutgers.edu

 

 

Phishing Alert : Subject: /*Suspensión of Yur Email Account

Subject: /*Suspensión of Yur Email Account
> From:    "Rutgers University" <tckingdon@ucdavis.edu>
> Date:    Sun, December 7, 2014 6:30 am
> To:      undisclosed-recipients:;
> ----------------------------------------------------------------------
----
>     
> Follow the below link to perform maintenance work needed to improve 
the 
> protection of your email account.
>     
> *Login* /groupamaseguros.wix.com/rutgersedu> and fill the 
required
> information to upgrade your email and to protect the University web

Network/Service Issues - 11/20/2014

OIT became aware of a Distributed Denial of Service (DDOS) attack that began around 10 PM on 11/19/2014 which affected various Rutgers services. Services were restored as of 9 AM on 11/20/2014.  However, OIT staff are continuing to monitor the situation.

Phishing Alert : URGENT: Chinese-Cyborgs hacked your account

Received: from math.duke.edu (localhost.localdomain [127.0.0.1])
    by math.duke.edu (8.14.4/8.14.4) with SMTP id sA1Ndhim004559;
    Sat, 1 Nov 2014 19:39:43 -0400

Phishing Alert : Subject: Your mailbox has been temporally suspended

Subject: Your mailbox has been temporally suspended
From: System Administrator <sdavis73@mail.csuchico.edu>
To: undisclosed-recipients:;
Content-Type: multipart/mixed; boundary=001a11c3cdbadd3487050482b488
Parts/Attachments:
   1.1   OK      1 lines  Text (charset: UTF-8)
   1.2 Shown     1 lines  Text (charset: UTF-8)
   2     OK     11 KB     Application
----------------------------------------

Phishing Alert : Subject: **/Suspension of Your Email Account

-------- Original message --------
From: Rutgers University <jakekinas@csu.fullerton.edu>
Date:09/23/2014 7:32 PM (GMT-05:00)
To:
Cc:
Subject: **/Suspension of Your Email Account

 

Phishing Alert : System Updates

Subject: System Updates
Date: Mon, 22 Sep 2014 14:22:58 +0100
From: Newark Help Desk <sytem.manager@gmail.com>

Phishing Alert : New Month Update!

From: Karen Nichols
Sent: Sunday, August 31, 2014 11:50 AM
To: Karen Nichols
Subject: New Month Update!

Your Outlook Web Access/App  account has exceeded its storage limit. You will not be
able to receive or send message. In order to restore your account please Click
Here<http://www.electro-univers.ro/0887/index.htm> and login your webmail required
information.


Thanks.
IT security  Service Desk 2014

Move-In Weekend - Help Desk Extended Hours

We know that moving in and getting connected to the network is an important part of Residential Life. The Newark Computing Services Help Desk is here to help. We will be open for extended hours during move in to assist you with computer problems.

Extended Help Desk Hours:
Saturday, August 30, 2014 -  12-4pm

Phishing Alert : Faculty_&_staff_Authenticated_Notification

From: "Lazarus, Alan" <lazarusa@wpunj.edu>
To: "Lazarus, Alan" <lazarusa@wpunj.edu>
Dear Mailbox User

   Due
 to the strengthening our security system and improving your mailing
experience, We have detected your mail settings are out of date. We want
to upgrade all outlook
mail boxes. To Complete this procedure,

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